our terms & conditions

Grizzly Seed Bank is a website for only people aged 18 or over.

Grizzly Seed Bank does not in any way tolerate the use of illegal drugs and will accept no responsibility for the use of any products sold through our website. Any information included on the Grizzly Seed Bank website is intended only for educational, scientific or historical use.

Section 6 of the UK Misuse of Drugs Act 1971 states it is an illegal offence to cultivate any cannabis plant unless you hold a license issued by the Secretary of State. Any person found committing the offence may well be fined or face imprisonment, or both.

The cultivation of cannabis is illegal in many countries across the world and therefore Grizzly Seed Bank only sell cannabis seeds as souvenirs and not for cultivation. Information on the Grizzly Seed Bank website or on packaging is not intended to incite, condone or encourage the cultivation and/or use of controlled and/or illegal substances.

Grizzly Seed Bank have the right to cancel an order at any time should we believe that the transaction is of fraudulent activity, malicious or if the order will in any way be used to harm Grizzly Seed Bank. Until payment has been received and accepted, products will remain Grizzly Seed Bank property and customers cannot ask Grizzly Seed Bank to honour any errors or price errors in the product description.

Contact Information
You can contact our friendly and knowledgeable staff by using the contact details provided below and they will be happy to answer any questions you have. However, any questions asked regarding the cultivation of seeds will be refused an answer.

Email: [email protected]

Our right to amend/cancel orders (Order form issues, cart errors & typographical errors)

If for any reason we are unable to dispatch your order due to an issue (e.g. Incorrect/incomplete delivery address, you are from a country considered as high risk etc.) and we are unable to make contact to resolve the issue, your order will be cancelled and refunded after 14 days. This is due to rules set in place by our merchant/card processor.

Due to ongoing issues with our auto-coupon system. We reserve the right to cancel or amend orders at any time if the quantity of free seeds or free RAW rolling papers shown on an order form are incorrect. Free seed information/quantities can be viewed at any time on our ‘Free Seeds‘ page. Grizzly Seed Bank reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Grizzly Seed Bank shall issue a credit to your credit card account in the amount of the incorrect price.

In the event that a Grizzly Seed Bank product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. Grizzly Seed Bank reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Grizzly Seed Bank shall issue a credit to your credit card account in the amount of the incorrect price.

Opening Hours 

Grizzly Seed Bank is open during Business Hours (Monday to Friday 9am to 5pm). All orders placed outside of these hours will be processed the following Monday and Tuesday.

Postage
We always strive for a fast and hassle free turnaround on all orders purchased from Grizzly Seed Bank, therefore we always post UK orders with either the UK Special Delivery or Royal Mail 1st Class Recorded Delivery options. We aim to dispatch orders within 24 hours of payment being received, However please allow up to 48 hours. If orders are placed on a Saturday, Sunday or a Bank Holiday, the dispatch window will start on the next working day. We always post orders in discreet packaging for your privacy. Any International Orders places will be sent via Royal Mail Airsure or Royal Mail International Signed services and will arrive approximately within 5-10 working days. Again, orders will be in discreet, unmarked packages.

Stealth
We ensure your privacy is respected at all times and we send all orders in padded jiffy envelopes which will not contain information about the contents or our company name. It is only the recipient’s name and address that will be included on the front of the envelope. Any international orders that are sent using our Super Stealth option which includes packaged in something similar to a DVD case and again only the recipient’s name and address will be featured on the outside of the packaging. There will be no product information or credit card receipts included inside the package, only the product that has been ordered.

Returns Policy
To return any products purchased on Grizzly Seed Bank you will first have to contact us to have the returns approved. Any products that are sent to us without prior consent will be sent back to you at your cost. If a return is arranged it must be sent back to us within 14 days of the day you first received your order and must be in an unused state and in the condition in which you received the items. We will refund the cost of the item however we are unable to refund any shipping charges you paid when ordering.

Damaged or Faulty Items
It is both unfortunate and unlikely that you will receive a damaged item, however should this occur, we will be more than happy to replace or refund the product for you. You have 14 days of receipt to inform us of a faulty item and if you require a replacement. Any damages after this time cannot be refunded or replaced. We will also refund the cost of posting the item back to us.

PLEASE NOTE: We only sell fresh seeds and genuine products and we guarantee this and also guarantee that you will receive your items in a perfect condition. Any seeds that you purchase from Grizzly Seed Bank are of the same quality and freshness as if you were to walk in to a seedbank in Holland. As one of the largest cannabis seed supplier in the UK we occasionally receive discounts meaning we are often able to offer the seeds at a lower price than many of the seedbanks in Holland. We cannot guarantee anything else.

Exchanges
You may exchange the items you order for another product if you do so within 7 days of receiving your order. Items again must be in a new and completely unused condition and also in any original packaging. You must state which items you would like to receive as replacements and we can then charge your card if there is a difference in the cost of the items and charge you for delivery.

Seeds sold on Grizzly Seed Bank are sent in their original breeder packaging except any seeds sold in quantities not provided by the breeder, sold singularly or as part of a Pick n Mix. These seeds are first removed from their original breeder packaging and placed in individually labelled mini bags by Grizzly Seed Bank.